Refund policy

• After placing an order- cancellation and refunds are not allowed.
• In case of damage during transit product will be exchanged.
• Incase of customer dissatisfaction product will be exchanged.

In case of damage during transit.
Complaint to be sent within 7 days post delivery along with images to be sent on WhatsApp number +91 9819457887.
Resolution: Soul Works takes full responsibility for the product and processes a replacement of the same.

Please note:


No refunds can be processed. Only exchanges.

unboxing videos are compulsory for claiming exchange on damage/ defects

Ensure that the following address is securely pasted on the return package along with your

• Full Name

• Order ID

• Contact Number

To: Soul Works
Tertulian road. Ground floor.
Shop no 1.
Off Peter Dias road
Next to Symbol apartment.
Bandra West, Mumbai 400050